{"id":1091,"date":"2010-06-23T20:15:58","date_gmt":"2010-06-23T17:15:58","guid":{"rendered":"http:\/\/daimon.me\/blog\/?p=1091"},"modified":"2010-06-23T20:15:58","modified_gmt":"2010-06-23T17:15:58","slug":"ma-pis","status":"publish","type":"post","link":"http:\/\/daimon.me\/blog\/2010\/06\/ma-pis\/","title":{"rendered":"M\u0103 pi\u015f"},"content":{"rendered":"<div class=\"entry\">\n<p style=\"text-align: justify;\">M\u0103 pi\u015f cu for\u0163\u0103 pe absolut toate firmele care consider\u0103 c\u0103 eu, clientul, trebuie s\u0103 stau capr\u0103 \u00een fa\u0163a mesajelor lor promo\u0163ionale.<\/p>\n<p style=\"text-align: justify;\">Am v\u0103zut o compara\u0163ie tare plastic\u0103: un sait care folose\u015fte intro \u00een Flash este similar unui patron de magazin care te \u00eencuie afar\u0103 pentru a-\u0163i c\u00e2nta despre produsele lui minunate. M\u0103car pe internet e simplu, \u00eenchid saitul t\u0103u de c\u0103cat \u015fi nu revin niciodat\u0103.<\/p>\n<p style=\"text-align: justify;\">Dar pe exact acela\u015fi calapod func\u0163ioneaz\u0103 anumite mizerii \u015fi \u00een realitate. Spre exemplu, acum ceva vreme t\u00e2mpi\u0163ii de la Romtelecom s-au hot\u0103r\u00e2t s\u0103 doneze cu for\u0163a ni\u015fte asigur\u0103ri. Care-i \u015fpilu&#8217;? P\u0103i default dup\u0103 3 luni de gratuitate era s\u0103 pl\u0103te\u015fti \u00een continuare &#8211; \u015fi dac\u0103 voiai s\u0103 renun\u0163i (opt out) trebuia s\u0103-\u0163i rupi din timp pentru a le spune asta. M-am bucurat c\u0103 nu le sunt client, \u015fi eu unul a\u015f prefera s\u0103 primeasc\u0103 firma asta o amend\u0103 gigantic\u0103.<\/p>\n<p style=\"text-align: justify;\">O gaf\u0103 de aceea\u015fi natur\u0103 a f\u0103cut RDS, introduc\u00e2nd o tax\u0103 de \u00eentre\u0163inere (maintenance) pentru postul de telefonie fix\u0103. Suma nu e enorm\u0103 (5 lei), dar gestul e de c\u0103cat. Sigur, e modificarea unilateral\u0103 a contractului, poate omul s\u0103 renun\u0163e, dar procesul de renun\u0163are e at\u00e2t de greoi \u00eenc\u00e2t nu merit\u0103; dac\u0103 \u0103ia 5 lei nu sunt enorm de importan\u0163i pentru tine, mai degrab\u0103 \u00eei pl\u0103te\u015fti. Eu unul l-a\u015f plezni pe \u0103la care a venit cu ideea asta t\u00e2mp\u0103.<\/p>\n<p style=\"text-align: justify;\">Zilele trecute, Orange a dat drumul unui concurs la fel de t\u00e2mp, trimi\u0163i SMS cu r\u0103spuns la ni\u015fte \u00eentreb\u0103ri \u015fi c\u00e2\u015ftigi mara cu sarea. What&#8217;s the catch? Eu unul nu am cerut s\u0103 particip, nu am r\u0103spuns la nici o \u00eentrebare, nu m\u0103 intereseaz\u0103 ideea lor. \u015ei totu\u015fi de 5 zile primesc c\u00e2te 10 mesaje de zi, p\u00e2n\u0103 c\u00e2nd am g\u0103sit pe net solu\u0163ia: mesaj la num\u0103rul 100 cu textul STOP. B\u0103i frate, \u00een\u0163eleg s\u0103 m\u0103 \u00eentrebi o dat\u0103, s\u0103 \u00eemi pui o \u00eentrebare de test, dac\u0103 mu\u015fc momeala you win, dac\u0103 nu mu\u015fc asta e. Oricum \u00ee\u0163i sunt client deja.<\/p>\n<p style=\"text-align: justify;\">Ce au toate mizeriile astea \u00een comun? Ideea de opt-out mai degrab\u0103 dec\u00e2t cea de opt-in. Anume:<\/p>\n<p style=\"text-align: justify;\">Eu pl\u0103tesc pentru un lucru, un serviciu clar. Tu introduci \u00een sistem o variabl\u0103 nou\u0103; sigur, pot s\u0103 scap de ea, dar cere timp \u015fi efort din partea mea. \u00cen politic\u0103, dac\u0103 un grup de politicieni ar da zilnic legi t\u00e2mpite ar ajunge tra\u015fi pe roat\u0103 dup\u0103 c\u00e2teva zile, c\u0103 n-are nimeni timp s\u0103 se uite dup\u0103 ce prostii fac ei. \u00cen schimb agen\u0163ii economci se simt ca pe tarlaua lor. Ce este deranjant este c\u0103 pe unii (Orange!) nu-i intereseaz\u0103 ce fel de client e\u015fti, fie c\u0103 ai abonament de 3 euro fie c\u0103 ai un big family pack de vreo 30, prime\u015fti reclamele la fel, f\u0103r\u0103 discriminare.<\/p>\n<p style=\"text-align: justify;\">\u015ei apoi se mir\u0103 c\u0103 mor de foame.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u0103 pi\u015f cu for\u0163\u0103 pe absolut toate firmele care consider\u0103 c\u0103 eu, clientul, trebuie s\u0103 stau capr\u0103 \u00een fa\u0163a mesajelor lor promo\u0163ionale. Am v\u0103zut o compara\u0163ie tare plastic\u0103: un sait care folose\u015fte intro \u00een Flash este similar unui patron de magazin care te \u00eencuie afar\u0103 pentru a-\u0163i c\u00e2nta despre produsele lui minunate. M\u0103car pe internet &#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-1091","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-fara","7":"anons"},"_links":{"self":[{"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/posts\/1091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/comments?post=1091"}],"version-history":[{"count":1,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/posts\/1091\/revisions"}],"predecessor-version":[{"id":1092,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/posts\/1091\/revisions\/1092"}],"wp:attachment":[{"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/media?parent=1091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/categories?post=1091"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/daimon.me\/blog\/wp-json\/wp\/v2\/tags?post=1091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}